Data Management Maturity in Organizations
To achieve a sustainable and successful Data Strategy over time, it is necessary for the Organization to have a minimum degree of digital and data maturity in order to advance in its design.
Before starting the process of building a Data Strategy, it is important to evaluate the maturity of the organization in this area. This will provide the organization with an initial diagnosis of the strengths and weaknesses, which will facilitate the creation of a roadmap that allows prioritizing the necessary actions to achieve the desired data maturity.
Null | Low | Medium | High |
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There is a lack of information or actions reflecting maturity in the government's digital and data infrastructure. Initial actions in policy, leadership, and planning are recommended to begin building the foundation of a Data Strategy. | The actions and initiatives are in an early stage of development. It is recommended to consolidate and institutionalize policies, organizational structures, objectives, and specific actions prior to designing a Data Strategy. | The government has sufficient actions and initiatives for the development of a sustainable Data Strategy. It is recommended to monitor the initiatives and identify areas for improvement, as well as maintain constant engagement with the data user community to scale data projects that generate social and economic value. |
The government has ideal actions and initiatives for the development of a scalable and sustainable Data Strategy. |
Self-assessment of the organization's degree of digital data maturity
1. Leadership
It refers to the existence of a high-level political commitment and a data strategy as an instrument that crosscuts all government institutions.
1.1 Is there a high-level political commitment to build a comprehensive data strategy?
Condition | Null | Low | Medium | High |
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1.1 Is there a high-level political commitment to build a comprehensive data strategy? | Not Available | Public statements by the Chief Executive or at Ministerial level | Commitment in the Development Plan or an international public commitment | Presidential Decree or Bill/Law |
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1.2 Is there a person with a defined role who leads the comprehensive data strategy and who has cross-cutting influence in government institutions?
Condition | Null | Low | Medium | High |
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1.2 Is there a person with a defined role who leads the comprehensive data strategy and who has cross-cutting influence in government institutions? | Not Available | There is a person or team that leads initiatives related to data, however, they do not have the leadership or cross-cutting powers or empowerment in terms of defining initiatives, strategy or budget. | There is a person who is considered the Data Leader with some transversal attributions but without a defined role in the government's organizational structure. | There is the role of National Data Leader with an office or team specifically dedicated to the implementation of the data strategy, with defined attributions and budget. |
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1.3 Is there an institutionalized data governance model that integrates all types of data, and legal, technological, financial elements, etc., with which it is related?
Condition | Null | Low | Medium | High |
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1.3 Is there an institutionalized data governance model that integrates all types of data, and legal, technological, financial elements, etc., with which it is related? | Not Available | There are clear roles, responsibilities and legal and infrastructure elements that should be coordinated to form a governance model, however, there is no institutionalized model. | The model is under development. Some elements (legal, political, financial, organizational and technological) already operate in a coordinated manner. | There is a Data Governance Model with the responsibilities, processes and sufficient elements to coordinate a comprehensive data policy in a sustainable manner. |
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2. Funding
The existence of a financial sustainability strategy that includes a budget specifically assigned to the management and promotion of data use cases, as well as the hiring/payroll of profiles necessary for the implementation of the policies.
2.1 Is there a budget allocated to a data strategy? Does this budget include funds to strengthen the supply of data from the government, as well as the demand from other sectors?
Condition | Null | Low | Medium | High |
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2.1 Is there a budget allocated to a data strategy? Does this budget include funds to strengthen the supply of data from the government, as well as the demand from other sectors? | Not Available | There are resources divided into different government areas directed at data-related initiatives. | There is a specific item in the federal/national budget directed to the data strategy. | There is a public fund or trust directed to the data strategy. This public fund includes resources for actions to strengthen the supply and demand for data. |
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2.2 Is there coordination with the Ministry of Finance or equivalent office to achieve financial sustainability of the data strategy?
Condition | Null | Low | Medium | High |
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2.2 Is there coordination with the Ministry of Finance or equivalent office to achieve financial sustainability of the data strategy? | Not Available | There have been some conversations about it. | They are frequently called upon to discuss the financial needs of the data strategy. | They form part of an inter-institutional coordinating council or mechanism for the data strategy. |
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2.3 Is there private sector investment in the data strategy?
Condition | Null | Low | Medium | High |
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2.3 Is there private sector investment in the data strategy? | Not Available | There have been some collaborations with investment from the private sector, however, they are not recurrent or are not followed up. | There is a public-private fund in which companies contribute financial resources, however, they are not part of the process of defining the objectives of data projects or initiatives. | There is a public-private fund in which companies contribute financial resources, and are part of the process of defining the objectives of data projects or initiatives. |
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3. Legislative and regulatory framework
It refers to the existence of a minimum layer of rules, laws, and/or regulations that not only have to do with the data life cycle, but also with the existence of concepts that enable and control its use.
3.1 Is there a policy or regulatory instrument on transparency and/or access to information?
Condition | Null | Low | Medium | High |
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3.1 Is there a policy or regulatory instrument on transparency and/or access to information? | Not Available | Exists as an objective of the Development Plan. | There is a published Law of Transparency and/or Access to Information. | There is a published Law of Transparency and/or Access to Published Information, as well as an autonomous body with its own budget to ensure compliance. |
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3.2 Is there a policy or regulatory instrument on privacy and data protection?
Condition | Null | Low | Medium | High |
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3.2 Is there a policy or regulatory instrument on privacy and data protection? | Not Available | Exists as an objective of the national or local Development Plan. | There is a published Privacy and Data Protection Law | There is a Privacy and Data Protection Law, as well as an autonomous body with its own budget to ensure compliance. |
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3.3 Is there a policy or regulatory instrument on open data?
Condition | Null | Low | Medium | High |
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3.3 Is there a policy or regulatory instrument on open data? | Not Available | There are isolated data opening initiatives in some government areas. | There is an objective of the Development Plan, or national or local strategy on open data that involves all areas of government. | There is an Open Data Policy or Law published with a cross-cutting scope. |
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3.4 Is there a policy or regulatory instrument on data overall? That is, it includes the vision and processes for managing all types of data generated by the government.
Condition | Null | Low | Medium | High |
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3.4 Is there a policy or regulatory instrument on data overall? That is, it includes the vision and processes for managing all types of data generated by the government. | Not Available | There is a norm related to statistical and geographic data. | Under construction. | There is a published Data Law that considers all types of data generated by the government. |
Recommendations for raising the level of maturity to MEDIUM | Best Practices |
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3.5 Is there a policy or regulatory instrument on the conservation and preservation of archives? At what level?
Condition | Null | Low | Medium | High |
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3.5 Is there a policy or regulatory instrument on the conservation and preservation of archives? At what level? | Not Available | There are initiatives for the conservation and preservation of archives that are implemented in an isolated manner by some areas of government | There is a published Archives Law, of a transversal nature, however, it does not contemplate aspects of digitization or historical preservation. | There is a published Archives Law, of a transversal nature, that considers aspects of digital preservation of current and historical archives. |
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3.6 Is there a national or local policy or regulatory instrument on Information and Communication Technologies (ICTs) that includes cybersecurity and/or data protection issues?
Condition | Null | Low | Medium | High |
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3.6 Is there a national or local policy or regulatory instrument on Information and Communication Technologies (ICTs) that includes cybersecurity and/or data protection issues? | Not Available | There is an objective of the Development Plan or other national or local planning instrument related to the regulation of Information and Communication Technologies | There is a published Law that regulates ICTs, however, cybersecurity and/or data protection issues are addressed through other non-regulatory instruments that complement it. | There is a published Law that regulates ICTs, and that includes issues of cybersecurity and/or data protection, among others. |
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3.7 Are there regulations or transversal guidelines on data management that integrate elements of governance, interoperability and quality?
Condition | Null | Low | Medium | High |
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3.7 Are there regulations or transversal guidelines on data management that integrate elements of governance, interoperability and quality? | Not Available | Under construction | There is a normative instrument that integrates elements of governance, interoperability, and quality of internal information systems, which is implemented progressively. | There is a normative instrument that integrates elements of governance, interoperability, and quality of internal and external information systems, and that applies in a transversal way to all areas. |
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3.8 At what level are data, digital government, ICT, archives, competition, copyright, and other related policies linked?
Condition | Null | Low | Medium | High |
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3.8 At what level are data, digital government, ICT, archives, competition, copyright, and other related policies linked? | Not Available | There is a mapping of actors and those responsible for these policies, however, the level of communication and linkage is low. | There is a mapping of actors and those responsible for these policies and calls or work meetings are organized sporadically. | There is a constant dialogue (monthly/bimonthly meetings) with those responsible for these policies to coordinate and align actions. |
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3.9 Is there a policy or regulatory instrument on the digital economy that addresses issues of data transfer between the public and private sectors, and across borders?
Condition | Null | Low | Medium | High |
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3.9 Is there a policy or regulatory instrument on the digital economy that addresses issues of data transfer between the public and private sectors, and across borders? | Not Available | Exploratory stage or as an objective of the Development Plan. | The transfer of data between sectors and across borders is regulated through different instruments. | Specific legal mandate published related to the transfer of data between sectors and across borders. |
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4. Organizational structure and institutional responsibilities
It refers to the existence of an office or team with attributions and experience to design and implement data policies in coordination with other government areas. We also refer to the existing roles within each Ministry/Institution with responsibilities and knowledge in data management.
4.1 Is there a multidisciplinary team or area within the government in charge of the design, implementation and evaluation of a data strategy?
Condition | Null | Low | Medium | High |
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4.1 Is there a multidisciplinary team or area within the government in charge of the design, implementation and evaluation of a data strategy?my that addresses issues of data transfer between the public and private sectors, and across borders? | Not Available | There are some people who are champions or referents in different areas of government who promote the use of data in an uncoordinated manner. | There is an area responsible for digital government/innovation/ICT policies or other related ones whose initiatives include data strategy. | There is a multidisciplinary team or specific area within the organizational structure of the government, in charge of the design, implementation and evaluation of the data strategy, with attributions and budget to execute its objectives. |
Recommendations for raising the level of maturity to MEDIUM | Best Practices |
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4.2 Is there a technical team (engineers, programmers, data scientists, etc.) within the government in charge of advising on the implementation of the data strategy?
Condition | Null | Low | Medium | High |
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4.2 Is there a technical team (engineers, programmers, data scientists, etc.) within the government in charge of advising on the implementation of the data strategy? | Not Available | There are experts in the ICT areas of each institution, but they do not work in a coordinated manner. | There is a specialized group within an area related to data/ICTs that provides occasional support. | There is a specialized group coordinated by the National Data Leader with a budget to provide the necessary technical advice to all government areas. |
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4.3 Is there a list of the people in charge of strategic data management in government institutions? Or the identification of "champions or referents" in their use?
Condition | Null | Low | Medium | High |
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4.3 Is there a list of the people in charge of strategic data management in government institutions? Or the identification of "champions or referents" in their use? | Not Available | Some people/areas are known to handle data or have implemented successful initiatives. | There is knowledge of these people or areas and some work sessions have been organized. | Work is done in coordination with these areas or people on data use initiatives. |
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4.4 Is there a list of initiatives within the government that use strategic data as input for a product or service?
Condition | Null | Low | Medium | High |
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4.4 Is there a list of initiatives within the government that use strategic data as input for a product or service? | Not Available | Under development | There is knowledge of the initiatives and work with some managers to understand the data they use. | There is a register/directory of data initiatives that is constantly updated, as well as communication with those responsible and the data they use. |
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4.5 Is there an inter-institutional coordination mechanism where objectives, competencies and follow-up actions are established for a data strategy?
Condition | Null | Low | Medium | High |
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4.5 Is there an inter-institutional coordination mechanism where objectives, competencies and follow-up actions are established for a data strategy? | Not Available | Under development | There is a non-institutionalized mechanism made up of representatives of different public institutions. | There is an institutionalized coordination mechanism with representatives of different public institutions. |
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5. Data: Collection, Use, Storage and Distribution
It refers to all data assets that the government has and its life cycle. The existence of a general data catalog/inventory, official classification of data in the country or repository with data already available for use and reuse.
5.1 Is there a national data inventory that integrates all types of data that the government generates? Does this inventory contain documented metadata according to any standard?
Condition | Null | Low | Medium | High |
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5.1 Is there a national data inventory that integrates all types of data that the government generates? Does this inventory contain documented metadata according to any standard? | Not Available | Under development | There is a list within each institution with all the data generated. Or there is a national or local inventory with some metadata. | There is a national or local inventory of the data available to the government, together with the corresponding metadata according to a standard. (Ex. DCAT Standard). |
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5.2 Is there an official categorization of government data types? (Personal, Open, Public, Sensitive, etc)
Condition | Null | Low | Medium | High |
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5.2 Is there an official categorization of government data types? (Personal, Open, Public, Sensitive, etc) | Not Available | The basic classification is used in each ministry but it is not institutionalized. | Work is being done on a classification of the data available to the government, however, it is not institutionalized. | There is a national or local classification of the data generated by the government and it is found within a legal or planning instrument. |
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5.3 Is there an identification of the most important or strategic data used in the design of public policies or for decision-making?
Condition | Null | Low | Medium | High |
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5.3 Is there an identification of the most important or strategic data used in the design of public policies or for decision-making? | Not Available | A diagnosis is being developed. | There is a list or document that lists the most important or strategic data, however, it is not updated. | It has a list or document that lists the most important or strategic data and is updated regularly. |
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5.4 Is the degree of digitization of the most strategic government data known? (Eg. risk areas, location of schools, cadastre, etc.)
Condition | Null | Low | Medium | High |
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5.4 Is the degree of digitization of the most strategic government data known? (Eg. risk areas, location of schools, cadastre, etc.) | Not Available | A diagnosis is being developed. | There is an outdated diagnosis. | An updated diagnosis is available. |
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5.5 If there is a national data inventory, does it include public records and information systems?
Condition | Null | Low | Medium | High |
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5.5 If there is a national data inventory, does it include public records and information systems? | Not Available | Inventory is under development. | The national or local inventory includes information from public records and information systems that the government has, however, it is not up to date. | The national or local inventory includes updated information from public records and information systems that the government owns. |
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5.6 Are there guidelines for the use of data standards or technical specifications in their generation, storage and exchange?
Condition | Null | Low | Medium | High |
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5.6 Are there guidelines for the use of data standards or technical specifications in their generation, storage and exchange? | Not Available | Some good practices related to data management have been implemented (cleaning, formats, metadata, etc.) | Data standards have been implemented within some government areas, but not across the board. | There is an area in charge of generating data standards, and monitoring their compliance across the government. The adoption of international standards is also promoted. |
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5.7 Are there established procedures for the management, treatment and ethical use of data?
Condition | Null | Low | Medium | High |
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5.7 Are there established procedures for the management, treatment and ethical use of data? | Not Available | Training has been given within the government on the subject of ethics in data processing, however, there is no established procedure that is mandatory in all areas that manage data. | Guidelines are being developed with specific processes that must be addressed by all government areas that manage data. | There are guidelines that dictate specific processes to ensure the management, treatment and ethical use of data. These take into account international recommendations or standards. |
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5.8 Are there documented cases of data use for decision making in the design, implementation and evaluation of public policies?
Condition | Null | Low | Medium | High |
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5.8 Are there documented cases of data use for decision making in the design, implementation and evaluation of public policies? | Not Available | Some cases are known but have not been documented. | There are programs or tools (control boards, information systems, others) that have been developed uncoordinated to inform decision-making within the government. Some exercises have been documented. | There is a strategy promoted by the national or local government for the use of data in the process of designing, implementing and evaluating public policies. |
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5.9 Are there studies or evaluations to determine the economic value of government databases? (Market studies, cost/benefit, impact measurement)
Condition | Null | Low | Medium | High |
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5.9 Are there studies or evaluations to determine the economic value of government databases? (Market studies, cost/benefit, impact measurement) | Not Available | Market prices are known for some data generated by companies or actors outside of the government. However, no exercise has been conducted to assess government data. | Some studies have been carried out or are intended to be carried out to find out the economic value of some strategic government data (statistical, geospatial, others). | There is a methodology to determine the potential economic value of some government data. This methodology has been applied to measure the value of some government data. |
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6. Capacity building
It refers to the existence of training programs for public servants related to the data life cycle, types of data, standards, data analysis, etc. Links with the academic sector or other organizations to provide these services inside and outside the government.
6.1 Have training courses been taken for public servants on issues of data management and use?
Condition | Null | Low | Medium | High |
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6.1 Have training courses been taken for public servants on issues of data management and use? | Not Available | Some people have attended to events or conferences on the subject as listeners. | Some people or areas have taken courses, classes, and certifications on the subject. | There is an overall strategy for building and strengthening capacities within the government related to data management and use. This strategy includes the publication or dissemination of teaching materials. |
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6.2 Is there a government body or area in charge of training public servants? Does it include topics on data management and use?
Condition | Null | Low | Medium | High |
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6.2 Is there a government body or area in charge of training public servants? Does it include topics on data management and use? | Not Available | There are isolated trainings related to data management and use promoted by each government area. | There is a government agency or area in charge of training public servants, however, the training offer related to data issues is little or insufficient. | There is a government body or area in charge of training public servants with an axis dedicated to skills and abilities in data management and use. |
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6.3 Are there communities of practice identified within the government that exchange experiences regarding the management and use of data?
Condition | Null | Low | Medium | High |
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6.3 Are there communities of practice identified within the government that exchange experiences regarding the management and use of data? | Not Available | Some groups of people within the government are known to use data to solve specific problems and exchange experiences. | Work has been done with an internal/external community of practice for the design or implementation of a data project. | There is a directory of internal and external communities of practice with whom constant communication is maintained for the exchange of experiences. |
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7. User demand and community of practice
It refers to the existence of a mapping of active users and data needs outside the government. Institutionalized mechanisms for permanent dialogue with actors from civil society, industry. etc. Technical capabilities of users. Digital interaction between citizens and government.
7.1 Is there a mechanism for dialogue and coordination with civil society, the private sector and academia regarding data projects?
Condition | Null | Low | Medium | High |
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7.1 Is there a mechanism for dialogue and coordination with civil society, the private sector and academia regarding data projects? | Not Available | Civil society is invited to events and dialogue tables on data projects. | Civil society is consulted in the design and implementation of data projects. | There is a data advisory council with the voice and vote of civil society. |
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7.2 Is there a study on the actors (companies/organizations) interested in the development of data products and services, as well as the data they require?
Condition | Null | Low | Medium | High |
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7.2 Is there a study on the actors (companies/organizations) interested in the development of data products and services, as well as the data they require? | Not Available | Under construction. | There is a mapping at a general level, without knowledge of the specific data used. | There is a study on the supply of data products and services in the public sector and other sectors with rough estimates of the value of companies. |
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7.3 Are there programs/events/pilots to promote the use and exchange of data between public institutions and with actors outside of government?
Condition | Null | Low | Medium | High |
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7.3 Are there programs/events/pilots to promote the use and exchange of data between public institutions and with actors outside of government? | Not Available | They exist only between public institutions. | Some events or pilots have been promoted to promote the use and exchange of data between public institutions and actors outside of government. | There is a public strategy to execute programs/events/pilots on a recurring basis and with the aim of increasing the demand for data and strengthening the user community. |
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7.4 Is there an incentive strategy or tax benefits for companies or organizations that share and use valuable data?
Condition | Null | Low | Medium | High |
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7.4 Is there an incentive strategy or tax benefits for companies or organizations that share and use valuable data? | Not Available | A diagnosis of the data market in the country or local government is being developed to understand the number of companies or organizations that use or generate valuable data. | There is a social recognition program for organizations or companies that use and share data.(Eg advertising, recognition at public events, interviews). | There is a system of tax deductions or credits aimed at promoting investment in issues related to the generation, use and sharing of data that solve public problems or promote economic development. This system is part of the tax law of the country or local government. |
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8. Technology and data exchange mechanisms
The existence of national ICT policies or strategies that contain the minimum conditions for the storage, security transformation and transfer of data between actors from different sectors.
8.1 Is there a public or private catalog for access and massive consumption (bulk) of data sources through APIs? Are these used only by the government itself or are they open to other actors?
Condition | Null | Low | Medium | High |
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8.1 Is there a public or private catalog for access and massive consumption (bulk) of data sources through APIs? Are these used only by the government itself or are they open to other actors? | Not Available | There are some APIs that are used for queries and data transfers between public institutions. | There are APIs that have been used by actors outside the government for queries and data transfers, however, they are not as well known and the process to access them is not clear. | There are APIs open to any public or private actor for consultation and data transfer, accompanied by clear user manuals available online. |
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8.2 Is there a directory of services or data exchange tools between internal and external government users? Does this directory include manuals and documentation necessary for its use?
Condition | Null | Low | Medium | High |
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8.2 Is there a directory of services or data exchange tools between internal and external government users? Does this directory include manuals and documentation necessary for its use? | Not Available | Channels and processes are being defined. | The channels and processes are defined within the government but not by the user. | Defined and has a communication strategy to share with users and promote the use. |
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8.3 Is there a technological sandbox where generators and users can experience data transfer models for specific purposes?
Condition | Null | Low | Medium | High |
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8.3 Is there a technological sandbox where generators and users can experience data transfer models for specific purposes? | Not Available | The feasibility of developing one is being evaluated. | Under development or existing but has only been used within a government agency. | There is a technological sandbox in an area of government that has served to transfer data between two or more areas of government. There are discussions to pilot exercises with industry, academia or civil society. |
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8.4 Are there initiatives or pilots on the construction of a data market at the national or local level? Has cross-border data sharing and transfer been considered?
Condition | Null | Low | Medium | High |
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8.4 Are there initiatives or pilots on the construction of a data market at the national or local level? Has cross-border data sharing and transfer been considered? | They do not exist or are not registered | There are some examples of data exchange between government and companies or civil society but they have not been documented or followed up. | A strategy is being developed to define the rules, processes and tools to meet the supply and demand for data between actors inside and outside the government. | The proposal for a pilot data market between government actors and other actors (governments, companies, academic institutions) from other countries is being developed. |
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